Shipping Policy

Last updated: October 7, 2024

Delivery Areas

Shipping Zones

  • Zone 1: Denmark (Free Shipping)
  • Zone 2: Scandinavia
  • Zone 3: European Union
  • Zone 4: Rest of World

Processing Time

  • Orders are processed Monday through Friday
  • Standard processing time: 24-48 hours
  • Orders placed after 14:00 will be processed the next business day
  • Weekend orders are processed on Monday

Delivery Times

  • Denmark: 1-2 business days
  • Scandinavia: 2-4 business days
  • European Union: 3-5 business days
  • Rest of World: 5-10 business days

Shipping Methods

We partner with the following carriers:

  • PostNord (Primary carrier for Denmark and Scandinavia)
  • DHL (European Union and International shipments)
  • GLS (Alternative carrier for local deliveries)

Tracking Your Order

All orders include tracking capabilities:

  • Tracking number provided via email after shipping
  • Real-time package tracking through carrier websites
  • Order status updates via email
  • Customer account order history

Shipping Costs

  • Denmark: Free
  • Scandinavia: 49 DKK
  • European Union: 79 DKK
  • Rest of World: 149 DKK

Special Circumstances

International Orders

For international shipments:

  • Customer is responsible for any import duties or taxes
  • Customs documentation will be provided
  • Accurate delivery address required
  • Contact information must be valid for delivery country

Contact Us

For shipping-related inquiries, please contact us:

  • Email: ask@nordsocks.com
  • Phone: +45 65 95 43 11
  • Address: Thors Bakke 2, 8900 Randers, Denmark