Payment Policy

Last updated: October 7, 2024

At NordSocks, we strive to provide secure and convenient payment options for our customers. This policy outlines our payment procedures and accepted payment methods.

Accepted Payment Methods

We Accept

  • PayPal
  • Major Credit Cards (Visa, MasterCard, American Express)
  • Danish Bank Transfer
  • Mobile Payment (MobilePay)

PayPal Payments

When choosing PayPal as your payment method:

  • You will be redirected to the secure PayPal payment page
  • Log in with your PayPal credentials to confirm payment
  • No PayPal account? Use the "Pay with Debit/Credit Card" option
  • Your order will be shipped to your PayPal address unless specified otherwise

Credit Card Payments

For credit card transactions:

  • All major credit cards are accepted
  • Transactions are processed through secure SSL encryption
  • We never store your complete credit card information
  • 3D Secure authentication is required for added security

Currency and Pricing

Payment Details

  • All prices are in Danish Krone (DKK)
  • Currency conversion rates are provided by your bank
  • All prices include Danish VAT (25%)

Order Processing

Our order processing procedures:

  • Orders are processed within 24 hours on business days
  • Payment confirmation is sent via email
  • Order confirmation includes your order number and details
  • Shipping notification with tracking information will be provided

Security Measures

Payment Issues

If you experience any payment-related issues:

  • Check your payment details are correct
  • Ensure sufficient funds are available
  • Contact your bank if the transaction is declined
  • Reach out to our customer service team for assistance

Contact Us

For payment-related inquiries, please contact us:

  • Email: ask@nordsocks.com
  • Phone: +45 65 95 43 11
  • Address: Thors Bakke 2, 8900 Randers, Denmark